Automotive Professionals

November 8, 2012

SMS Text Communications with Service Customers by Service Advisers – Dealership Service Marketing

SMS Text Communications with Service Customers by Service Advisers

Rapidfire Auto SMS Service Advisers

High Value Supplier Alert:

RapidFire Auto SMS Text Messaging App for Service Advisers

Rapidfire Auto is the Car Dealer’s Fastest and Most User-Friendly 2-Way Text Messaging Solution For Service Advisers and Managers!

With Rapidfire Auto your service advisers can communicate with customers quicker and easier than ever. Rapidfire’s 2-way text communication solution is the industries fastest and most user-friendly 2-way text messaging solution for dealers, with all the features needed, right in one place!

  • Send Service Status Updates instantly with a click of a mouse
  • 2-way text chat feature – Get approvals faster for additional repairs (no waiting while playing “phone tag”!)
  • On Screen and Mobile Text Alerts – Never miss a new incoming message from your customers
  • Predefined Messages – Create personalized predefined messages
  • Keep service tasks ON SCHEDULE with an At-A-Glance view of due dates/times and receive color changing notifications of vehicles that are in danger of overextending their due dates/times
  • Detailed Reports and Quick View of Service Advisor Activity
  • Easy Search Chat History – Search by Name, Mobile, Advisor, RO or VIN 

Start improving CSI Ratings and Customer Reviews for your dealership’s service department by proactively communicating with customers via text messaging throughout the service process.

Automotive Retailer SMS Communications, Improving Customer Service Experience, SMS Marketing for Car Dealers

  • Headquarters

    2300 Oak Industrial Drive Grand Rapids, MI 49505
    United States

  • Website

    http://rapidfireauto.com

  • Industry

    Automotive

  • Type

    Partnership

  • Company Size

    1-10 employees

  • Founded

    2010

via Automotive Digital Marketing Professional Community

Texting on a qwerty keypad phone

Texting on a qwerty keypad phone (Photo credit: Wikipedia)

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